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Dear Customer,

Please be informed that fraudsters pretending to be bank tellers—most often by claiming a problem encountered during a bank card or other transaction, under the false pretence of bank card blocking, or by offering a high-yield investment solution—may attempt to obtain banking data by phone, trying to trick defrauded customers into transferring funds. Fraudsters may also contact customers in connection with the sale of a product advertised on the internet, and under the pretext of a mail order service attempt to defraud customers of banking data (internet banking ID/password/mBanking activation code). Using the data thus obtained, they make unauthorised bank card purchases and transfers, causing damage to unwary customers.

Please click here to read our security announcement.

Contact

Availability, customer service, complaints handling

UniCredit Bank Hungary Zrt.

Head office: 1054 Budapest, Szabadság tér 5-6.
Post Address: 1242 Budapest Pf. 386

Fax:
+36 1 353 4959

Bank code: 109

SWIFT: BACXHUHB

Customer service

+36  1 325 3200
+36 20 325 3200
+36 30 325 3200
+36 70 325 3200

 

If you need to contact our bank urgently, call our telephone customer service at the above telephone numbers.

Complaint handling

If you are not satisfied with any of our services,
products or processes, please share your comments or complaints with our bank.

 

Complaint handling
You can submit your complaint by filling out the form below.

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