PSD2

About strong customer authentication

Changes related to debit and credit card services

I use my debit or credit card for online shopping.

If you do not have an activated mobile application service [UniCredit mBanking] or mToken service with us, from 9 December 2020 you have to use a static and a dynamic code when you authenticate an online shopping transaction in a webshop supporting the feature. Dynamic code arrives at your mobile phone number registered in our system via SMS (Internet Security Code). As static code you have to enter your PIN for the telephone banking service [UniCredit Telephone Bank].

If you have an activated mobile application service [UniCredit mBanking] or an mToken service and if you enabled push notifications within the application and also in your operating system settings, you can authenticate your internet purchases through the application instead of using the two codes mentioned above. However, if you are unable to authenticate your purchase through the mobile application due to a temporary technical issue affecting the application, authentication will be done by entering the static and dynamic code as described above.

Further information about Internet Security Code and detailed description about the two authentication methods can be found on the following page: https://www.unicreditbank.hu/en/individual/banking/electronic_services/Internet_security_code.html.

If you blocked your access during the authentication with entering a wrong identifier, than you blocked your entire access to Internet Security Service so you will not be able to perform internet purchases until unblocking the service, which you can initiate via phone number +36 (1/20/30/70) 325 3200.

In case of blocking mobile application service [UniCredit mBanking] or mToken service (e.g. you entered wrong PIN for mobile application three times), you need to reactivate these services. If you have Internetbank Service [UniCredit eBanking] and you are using mToken or SMS authentication for your [UniCredit eBanking], you can perform this reactivation by yourself. Should you need any help, please call our expert colleagues by dialing +36 (1/20/30/70) 325 3200 between 8 a.m. and 6 p.m. any day.

I usually use my credit or debit card contactless.

PSD2

Changes related to debit and credit card services

Information to Third Party Provider

UniCredit mBanking Put your bank in your pocket!

UniCredit mBanking
Put your bank in your pocket!